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Web Privacy Policy

Privacy Policy

Effective: January 1st, 2010

SUMMARY 
The Arco Security Companies (Including, Arco Electronics, Inc., Arco Security Central Station, Corp., and ArcoLink Power Systems, Inc.,) hereinafter referred to as “ARCO,” “we” or “us” operate the arcoweb.com website at http://www.arcoweb.com (the “Site”), which is hosted in the United States.  We want you, our customer, to understand how we collect and use data about your Site visit, specifically the portions of the Site that require you to register and/or log in to gain access.  The privacy policy below identifies what information the Site collects, and what it is used for.  We use cookies, which gather certain forms of information from your computer to help us monitor and improve Site usage and performance.  Certain web pages may allow you to voluntarily submit personal information about yourself, your residence, or your business so that we can contact you for services in which you express an interest.  For information purposes, the Site may collect “personally identifiable information”, which is information that identifies you.  This may include your name, address, email address, telephone or fax number, IP address, any content you post in your resume or CV, and certain other information, which we explain in more detail below.  You can choose not to provide us with this information, but certain portions of the Site may not be available to you.

We DO NOT disclose any customer information to any third party for any reasons what so ever. 

INFORMATION COLLECTION 
This is our online privacy policy (“Web Privacy Policy”).  This Web Privacy Policy applies only to activities we engage in on the Site and does not apply to activities that are "offline" or unrelated to the Site. You should note that different privacy policies may apply to other parts of ARCO’s web presence.

Anonymous Information.  We may collect two types of information through this Site: anonymous information and personally identifiable information (“PII”).  We collect certain anonymous data regarding the usage of the website.  This information does not personally identify users, by itself or in combination with other information.  We gather it to improve the performance of the Site.  The anonymous data we collect can include information such as the type of browser you are using, IP address, the pages you view, and the length of your visit to the Site.  

Personally Identifiable Information.  We may also ask you to provide personally identifiable information on the Site, which may include your name, address, telephone number, fax number, company name, e-mail address and relevant details about the product or service that interests you.  These details may include whether the location is a business or residence, whether the site is pre-wired for security, and the square footage, to give some examples.  This information can be gathered when you send us an e-mail or when you complete the specific web page request form.  In all such cases you choose whether to provide us with the personally identifiable information, but certain portions of the Site may not be available to you or we may not be able to respond to your inquiry effectively if you do not provide the PII requested. 

COOKIES AND WEB BEACONS
Cookies are small bits of data cached or stored on your computer based on Internet activity.  We use cookies to monitor individual activity in aggregate to improve the Site.  The information we gather may include IP address, user language, the operating system, and browser type, the presence/absence of “flash” plug-ins, screen resolution, connection type, and information that identifies the cookie.  However, no other user information is generally collected.  On most web browsers you will find a “help” section on the toolbar.  This will tell you how to stop accepting cookies, how to be notified when you receive a browser cookie, and how to disable existing browser cookies.  Remember though that without browser cookies you may not be able to take advantage of all our Site features.

USE AND DISCLOSURE OF INFORMATION 
ARCO  uses the personal information you provide through the Site in a manner that is consistent with this Web Privacy Policy.  If you provide personal information for a certain reason, we may use it in connection with the reason for which it was provided.  For instance, if you contact us by email, we may use the personal information you provide to answer your question or resolve your problem.  We use the information collected through the Site for statistical purposes and for improving the Site, as well as for our marketing purposes and potentially sending commercial emails to you.  As a practical matter, we must release your mailing address to a postal or courier service to deliver information you requested.  

On certain of our Site pages where you have submitted detailed information concerning potential products or services, we will use this information only for the purposes of contacting you and determining which product or services may be most relevant to you.  We will not share this information with any third party for their own marketing purposes.

We may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request.  We may also provide such personally identifiable information in response to a law enforcement agency's request or as otherwise required by law. 

We may provide your personally identifiable information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.

OTHER WEBSITES 
Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties.  Our Site utilizes framing techniques to make it appear that the user is still on the site when the user is actually on a third party website. For example, if you are on a page that has the look and feel of www.adt.com but the URL listed in the properties of your browser is a different URL, then know that the information is being collected by this third party and their Privacy Policy governs the collection and use of this information.

The information practices of those websites linked to our Site are not covered by this Policy.  We are not responsible for the privacy policies of websites to which the Site links.  If you provide any information to such third parties, different rules regarding the collection and use of your PII may apply. We strongly suggest you review such third party's privacy policies before providing any data to them. These other sites may send their own cookies or web beacons to users, collect data or solicit personally identifiable information.  We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

MODIFICATIONS OF THE WEB PRIVACY POLICY
We reserve the right to modify this Web Privacy Policy at any time.  We will notify you by posting an amendment to the privacy policy on the Site, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.  We encourage you to frequently review the Web Privacy Policy for any modifications

INQUIRIES, CORRECTIONS AND COMPLAINTS
Your data is submitted to ARCO and is hosted and stored in a database on servers situated in the United States by ARCO and by third parties on our behalf.

If you have questions or concerns regarding this Privacy Statement or about privacy at our Site, you should contact ARCO by sending an email to customerservice@arcoweb.com

changes to this policy, we will notify you here, by email, or by means of a notice on our home page.  We encourage you to frequently review the Web Privacy Policy for any modifications

The Arco Security Companies

Security for your Peace of Mind

 

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